Using the power of technology to create and operate attractive stores
Aiming to become a "total solution provider in store operations," we would like to contribute to the creation and operation of attractive stores through the power of technology. In the current situation where there are various issues such as labor shortages, review of cost structures, and customers shifting away from real stores, we hope to promote human connections in a city crowded with unique and attractive stores that can still provide the value of "experience".
Issues
- 01
Realization of Digital Transformation of Stores -Improvement of Customer Experience Value in Stores-
We provide receipt printers to software companies and platforms to help them reduce costs and improve the efficiency of their store operations. Companies with brick-and-mortar stores currently face pressing issues such as "labor shortages," "reviewing cost structures," and "customers leaving brick-and-mortar stores," but they also need to provide services that do not compromise the quality of the existing customer experience. We would like to provide new services and solutions that contribute to improving the value of the customer experience for companies that have such physical stores. We are looking for partners who can work together to create a "device + service" that does not yet exist in the world, which will help to create unique and attractive stores in the city and deepen the connection between the stores and their customers. 【Examples】
Smart entrances
Remote customer service system
Media-linked vending machines
Next-generation signage systems
Receptionist robots
Self-order terminals and systems
Smart lockers
Warehouse and in-store: Inventory optimization tools
Last mile
Live commerce
- 02
Realization of Digital Transformation of Stores -Improved productivity in the food, beverage, and retail industries-
In the digital transformation of stores, we would also like to provide services and solutions to create an environment where workers can focus on the roles they should be devoting their time to. We are looking for partners who can help us improve employee work efficiency and productivity, enhance the employee experience, and contribute to the retention of human resources and the development of an organizational culture. 【Examples】
Ghost Kitchen
Shelf management robots
Smart shelving
Unattended delivery tools
Inspection and inventory tools
Cooking tools and robots
Catering robots
Delivery robots - Okamochi that never gets cold
Take-out containers
Cashier-less payment systems
Attendance management tools
Image analysis and visualization solutions for stores
Buy Online Pick-up In Store
- 03
New Business Creation through Resource Utilization - Utilizing Our Core Technologies -
We have been supporting printers and POS equipment, which are the core of operations that are most important for service quality, for retail businesses, mainly restaurants and retail stores. Our technical capabilities, backed by daily verifications, are the reason why our products have long been favored by those in the field who demand speed and accuracy. We are looking for proposals for the evolution of ideas and services of startup companies that utilize our technologies and products, as well as proposals for the joint development of products and services that bring together the technologies of both parties. 【Our core technologies (some of them)】
Design and manufacturing capabilities for business-use devices that "never stop store operations.
Design from scratch of hardware that works with store systems.
Development experience in device control software used by store system platformersSoftware Development Kit for native apps: iOS/Android/Windows/React NativePrinting solutions for web apps and cloud services: CloudPRNT/WebAPIetc.
【Technologies we need (some of them)】
Cloud service construction and operation (including IoT control other than printers)
Sophisticated UI and UX for applications and services
Knowledge of software business such as SaaS, subscriptions, etc.
- 04
Realizing Sustainability
As a manufacturer, we would like to achieve the following two goals (1) Development of environmentally friendly products in our products 【Examples】
Reduction of receipt paper through electronic receipts
Carbon neutral
Carbon offset
(2) Supporting sustainable activities at stores where our products are used 【Examples】
Reduction of food loss
Energy conservation demonstration stores
Smart entrances (to reduce wasteful opening of doors)
Cashier-less payment systems
Dynamic pricing
Staff management system
Last mile
Resources
- 01
01Global sales channel for corporate hardware
【Examples】 Our products are used by the industry's top domestic and overseas platforms (top market share in each region).
Mobile POS system
Food delivery system
Other companies in various industries have also adopted our products.
Payment systems
Waiting list systems
Reservation systems
Stadium systems
Salon systems
Library systems
Lotteries systems
Election systems
Shopping mall systems
etc. We have sales channels to deliver our products to these users. We have the ability to propose new devices and services to ISVs (Independent Software Vendors) on a global basis by utilizing local integration and marketing support, and to obtain feedback. 【Scales】(Actual results for 2022) Americas: approx. 10.9 billion yen Europe: approx. 3.8 billion yen Asia: approx. 1.1 billion yen Japan: approx. 2.1 billion yen 【Sales volume】(Actual results for 2022) Americas: approx. 341,000 units Europe: approx. 135,000 units Asia: approx. 50,000 units Japan: approx. 56,000 units 【Japan and overseas sales subsidiaries Location】 New Jersey, U.S.A. High Wycombe, U.K. High Wycombe, U.K. Shibaura, Minato-ku, Tokyo 【Reference】
https://www.star-m.jp/products/s_print/vendor/index.html
- 02
02Fusion of craftsmanship and user mindset
We can collaborate with various technologies and know-how that we possess.
Development know-how for device interfaces (including Software Development Kit) (We can create wireless and wired interfaces that can be seamlessly linked to Apple devices, Android devices, and other mobile OS top-end terminals.)
Experience in manufacturing that combines mechanics, circuits, exteriors, firmware, control software, manuals, etc. in a single integrated process
Knowledge of product (HW) quality assurance system, knowledge, and support for acquiring international standards
Hardware manufacturing site using Electronics Manufacturing Services
We have the foundation to commercialize devices + services that do not yet exist in the world. Synergistic effects can be generated by combining the solution ideas of startup companies with the know-how of building service parts including cloud computing. Reference URL: https://star-m.jp/eng/products/s_print/si_software/index.html
- 03
03Facilities & Equipment
We have a laboratory equipped with all the essential equipment for hardware development in our Shizuoka headquarters, as well as a Quality Technical Center with facilities for conducting various types of measurement tests, etc. With over 70 years of experience in manufacturing, we have the knowledge to support our clients in obtaining the necessary certifications to deliver their products to countries around the world. Reference URL: https://star-m.jp/eng/company/office/index.html
Message from Team
We would like to engage in activities that can encourage the creation of attractive and vibrant future stores and towns, regardless of country, region, or scale. Let's combine the advanced and unique ideas and technologies of startup companies with Star Micronics' cultivated sales channels for hardware products for stores, and introduce "next-generation solutions for stores" to the world.
About us
For over 40 years, we have been providing "Special Products" to the world. We are currently developing, manufacturing, and selling business-use devices used in stores, centering on receipt printers, while changing the form of our products in accordance with the needs of the times. We are strongly committed to creating new "devices + services" that will be needed in the stores of the future by taking advantage of our ability to create scale on a global scale, even if the needs are niche.
https://star-m.jp/eng/20-10 Nakayoshida, Suruga-ku, Shizuoka City, Shizuoka Prefecture